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- Every organization has a diverse pool of thinking minds and working hands. This is why well-managed companies highly value investment on human resources development. According to one of the published Harvard Business Essentials Series entitled Coaching and Mentoring, these developments include performance appraisal, formal training and rewards. But these formal programs are just the most obvious means of making the most of human assets. Less obvious but equally important are the day-to-day manager-employee interactions that fortify skills, expand knowledge and inculcate desirable workplace values (The Harvard Business Essential Series.2004). Therefore, the role of coaching and mentoring seeks to amplify human possibilities, while simultaneously recognizing the consequence of profit maximization (Nigro, 2008).
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